Privacy Policy

Effective Date: 7/1/2024

1. Introduction

Welcome to VertigoCare Concierge. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.vertigocareconcierge.com], use our services, or otherwise interact with us.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, postal address, and other similar contact data.

  • Health Information: Information related to your health condition and treatment provided by VertigoCare Concierge.

  • Payment Information: Billing address, payment information, and other details necessary for processing payments.

  • Usage Data: Information about how you use our website and services, including IP addresses, browser type, access times, and referring website addresses.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: To deliver our vestibular rehabilitation services to you and manage your appointments.

  • To Process Payments: To process payments for our services.

  • To Communicate with You: To send you updates, promotional materials, and other information related to our services.

  • To Improve Our Services: To understand how our services are used and to improve our website and service offerings.

  • To Comply with Legal Obligations: To comply with applicable laws and regulations.

4. How We Share Your Information

We may share your information with:

  • Family Members: With your consent, we may share your health information with your family members who are involved in your care.

  • Healthcare Providers: With your consent, we may share your health information with other healthcare providers involved in your care.

  • Legal Obligations: If required by law, we will disclose your information to government authorities or other third parties.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your information, no security measures are 100% effective, and we cannot guarantee absolute security.

6. Your Privacy Rights

If you live in New Jersey, you have the following rights about your personal information:

  • Access: You can ask for copies of your personal information. For example, you might want to check if the information we have about you is correct.

  • Correction: You can ask us to fix any incorrect or incomplete information. For instance, if you moved or changed your phone number, you can request an update to make sure we have the right details.

  • Deletion: You can ask us to delete your personal information in certain situations. For example, if we no longer need the information or if you take back your consent for us to use it. But we might need to keep some information for legal reasons or to complete a transaction.

  • Restriction: You can ask us to limit how we use your personal information in certain situations. For example, if you think your data is incorrect and we are checking it, or if you need the data for a legal claim but don't want us to delete it.

  • Objection: You can object to how we use your personal information in certain situations. For example, if we are using your data for our own interests or for marketing, you can ask us to stop. We will stop unless we have strong reasons to continue that are more important than your interests.

  • Portability: You can ask us to transfer your personal information to another organization or directly to you in certain situations. For example, if the data is used based on your consent or a contract, and it is processed by automated means, we can provide it in a common, readable format.

To use any of these rights, please contact us at [Insert Contact Email]. If you have any concerns about how we handle your personal information, you also have the right to contact the New Jersey Division of Consumer Affairs or another relevant regulatory authority.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

VertigoCare Concierge
Pompton Plains, NJ 07444
Phone: (862) 248-5586
Email: vertigocare@gmail.com
Website: www.vertigocareconcierge.com